Refund policy
Return & Exchange Policy
We want you to shop with confidence at Pravashi Shoes.
Important Note for Returns & Size Exchange
Shipping charges for returns or size exchanges will be borne by the customer unless the product received is damaged, defective, or incorrect.
For size exchanges, customers are requested to ensure correct size selection while placing the order.
Easy Returns & Exchanges
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Customers can request a return or exchange within 7 days of delivery.
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Products must be unused, in original condition, and packed with original tags and packaging.
Non-Returnable Items
Returns or exchanges will not be accepted for:
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Used or damaged products
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Products without original packaging
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Items purchased during clearance or final sale offers
Size Exchange
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Size exchanges are subject to stock availability.
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Customers are requested to mention the correct size while placing the order.
- Customer would be charged incase of return or size exchange the amount may differ
Refund Process
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Once the returned product is received and inspected, refunds will be processed within 5–7 business days.
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Refunds will be credited to the original payment method or bank account.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos/videos for quick assistance.
📧 Contact Support: support@pravashishoes.com
📞 Customer Support: +91 XXXXX XXXXX
Thank you for shopping with Pravashi Shoes.